Legal
Terms & Conditions
Last updated: 15 October 2026
1. About these terms
These terms describe use of the CNFans UK website and the information that applies when you place an order. If you have a question about an order or these terms, please contact us.
2. Products and availability
Product descriptions, images, size information and availability are shown on the relevant product page and may change as the catalogue is updated. Please check the current listing before placing an order.
3. Prices and payment
Your order total is shown during checkout before you continue to payment. Payment is completed through the payment options made available during checkout. Where Stripe Checkout is used, available payment methods may vary depending on factors such as location, device and transaction.
4. Orders
Keep the order number shown after checkout when contacting us. A payment-submitted or processing status is not confirmation that funds have been received. We review payment status separately and may ask you to confirm order details with us on WhatsApp before processing.
5. Delivery
Orders are reviewed and prepared before dispatch. Delivery timing and tracking depend on the destination, courier route and local processing. Read our Delivery information for the current process.
6. Returns
Please contact us before sending an item back so we can confirm the correct next step. See our Returns information for the current guidance.
7. Product information and sizing
Sizing can vary by style, cut and fabric. Use the measurements on each product page as the main reference and read our Size Guide before ordering if you are unsure.
8. Website use
Please use the website lawfully and do not interfere with its operation or attempt to access parts of the service that are not intended for public use.
9. Contact
For questions about these terms, a product or an existing order, use our Contact page.